Senior System Administrator

About Zaincash

ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq.

Responsibilities*

• Administer and maintain VMware vSphere environments (vCenter, ESXi hosts, clusters, HA/DRS/vMotion, datastores, and VMs), including performance and capacity monitoring.
• Manage enterprise SAN storage and Fibre Channel connectivity, including LUN provisioning, host mappings, zoning, multipathing, and storage troubleshooting.
• Administer backup and recovery infrastructure, including Veeam Backup & Replication, HPE StoreOnce, and HPE MSL tape libraries; perform backup verification, restores, offsite procedures, and disaster recovery testing.
• Administer Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, domain controllers, and Windows Server Failover Clustering.
• Administer Red Hat Enterprise Linux and other Linux servers, including services, networking, storage, patching, and troubleshooting.
• Monitor infrastructure health and performance using SolarWinds and Veeam ONE; investigate alerts and production incidents and perform root-cause analysis.
• Perform server provisioning, patching, upgrades, migrations, and decommissioning across production, UAT, development, and DR environments.
• Maintain infrastructure security in line with company policies and least-privilege principles, and support server and endpoint security solutions.
• Follow change management procedures, maintain technical documentation and infrastructure inventory, and coordinate with internal teams and vendors on incidents and technology refresh projects.
• Administer Microsoft 365 and Google Workspace, including user onboarding/offboarding, licensing, mailbox management, and security settings.
• Manage Duo multi-factor authentication for users, including enrollment, policy configuration, and access troubleshooting.

Requirements

• Bachelor's degree in Computer Science, IT, or equivalent practical experience.
• Years of Experience: 3
• Minimum 2 years of hands-on experience administering Windows Server environments, including Active Directory (AD DS), DNS, DHCP, NTP, Group Policy, and LDAP.
• Solid experience with physical servers, hardware, and storage systems (SAN/NAS), including RAID, firmware updates, and basic data center operations.
• Proven experience managing backup and recovery solutions such as Veeam, including backup and restore of files, databases, and virtual machines.
• Experience administering Microsoft 365 , Cisco Duo, and Google Workspace (user and license management, mail, and security policies).
• Hands-on experience with virtualization platforms, primarily VMware vSphere/ESXi (VM provisioning, snapshots, vCenter management).
• Working knowledge of networking fundamentals (TCP/IP, VLANs, firewalls, VPN) and basic Linux administration.
• Language Proficiency: (Arabic, English)