Senior Business Development Executive - Jordan

Business Development

·       Support onboarding activities for new partners including documentation, due diligence coordination and go-live support.

·       Conduct regular partner visits to strengthen relationships and increase transaction volumes.

·       Identify new business opportunities, remittance corridors and potential strategic partnerships.

·       Identify and onboard new Exchange Houses, Banks and Financial Institution partners in Jordan.

·       Conduct commercial negotiations and support agreement execution with prospective partners.

·       Support regulatory documentation and onboarding requirements in coordination with Compliance.

·       Assist in executing pricing, promotional campaigns and market activation initiatives.

·       Support DPB, DTB & CB referral programs initiatives within the assigned market.

Partner Management

·       Monitor partner transaction trends and report business opportunities to the Head of Originating Markets.

·       Assist partners in resolving operational issues by coordinating with Client Services, Operations and Compliance.

·       Ensure partner branding, marketing materials and promotional activities are maintained across branches.

·       Support periodic Business Reviews (QBRs) with partner management.

Commercial & Market Intelligence

·       Collect competitor pricing, commission structures and market intelligence.

·       Monitor customer behavior, corridor trends and migration opportunities.

·       Assist in implementation of corridor-specific promotional campaigns.

·       Monitor Jordan remittance market developments, competitor activities and regulatory changes.

·       Identify opportunities for corridor expansion, correspondent banking and digital payment solutions.

Operations & Governance

·       Coordinate with Finance and Treasury regarding funding requirements and settlement follow-up.

·       Escalate partner operational issues, system disruptions and customer complaints promptly.

·       Support business continuity activities during service disruptions.

·       Coordinate implementation of new API integrations and operational enhancements with Product, Technology and Operations teams.

·       Support business continuity planning and service recovery activities across Jordan partners.

·       Ensure all customer and partner interactions comply with AML/CFT and regulatory requirements.

·       Maintain accurate CRM records, visit reports and business activity trackers.

·       Prepare weekly and monthly activity reports for the Head of Originating Markets.

Requirements

Graduate from University, preferably in Business Administration, Banking, Finance, Marketing or a related discipline.

1.       EXPERIENCE

Candidate must be based in Jordan and must have a minimum of 6 years of Banking, Exchange House or FinTech experience with at least 4 years in Business Development or Relationship Management along with following requirements

·       Working knowledge of Cross Border Payment industry.

·       Knowledge of Exchange House business operations.

·       Basic understanding of correspondent banking and international payment processes.

·       Knowledge of AML/CFT and sanctions requirements.

·       Experience in partner relationship management.

·       Strong negotiation and presentation skills.

·       Proficiency in Excel and PowerPoint.

·       Arabic and fluency in English is required; preference may be given to a Jordanian national with strong local market knowledge.