School Front of House - FOH

Gems International School - SomaBay is seeking a professional and approachable School Front of House (FOH) to be the welcoming face of our school community. You will be responsible for greeting visitors, providing assistance to parents and students, and supporting the administrative team with various tasks to ensure smooth daily operations.

Key Responsibilities:

• Welcome and assist visitors, parents, and students in a friendly and efficient manner.
• Manage incoming phone calls, emails, and correspondence, directing inquiries appropriately.
• Coordinate appointments, schedules, and meetings for school staff.
• Maintain the front desk area to be inviting, organized, and professional.
• Assist with administrative duties including data entry, filing, and record keeping.
• Support student registration and ensure confidentiality of student records.
• Collaborate with staff to facilitate school events and activities.

Requirements

• High school diploma or equivalent; additional qualifications in office administration or customer service are advantageous.
• Previous experience in a front desk, reception, or administrative role preferred.
• Excellent communication skills in English and Arabic, both verbal and written.
• Strong organizational skills and the ability to multitask effectively in a busy environment.
• Friendly, professional, and approachable demeanor with a strong customer service orientation.
• Proficient in Microsoft Office and comfortable with basic data management systems.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Safeguarding Statement: We prioritize the safety and welfare of our students. All appointments will be subject to thorough background checks and reference verification.