Operations Dispatcher - J4B

About Jeeny:

Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all.

We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since our inception, we have grown exponentially and currently operate in Saudi Arabia and Jordan.

At Jeeny, we value innovation, teamwork, and a passion for delivering exceptional user experiences. Join us in our mission to transform the transportation landscape.

About the role:

This full-time role is dedicated to supporting daily operations within the B2B segment. The person in this position will play a key role in dispatching corporate ride requests, building and managing a fleet of drivers for corporate services, and ensuring seamless execution and follow-up of B2B operations. The role is initially assigned to an evening shift, with potential adjustments based on business needs.

Responsibilities:

• Handle the dispatching of B2B ride requests.
• Build and manage a fleet of drivers dedicated to corporate services.
• Ensure accurate and timely follow-up on all corporate ride requests.
• Coordinate with the operations team to ensure high service quality.
• Monitor driver performance and availability for B2B rides.
• Assist in reporting and documentation for all B2B-related rides.
• Support in resolving on-ground issues related to corporate transportation.

Requirements

• Bachelor’s degree in Business Administration, Logistics, or a related field.
• Preferably 6 months to 2 years of experience in operations or logistics.
• Fresh graduates are welcomed.
• Strong organisational and coordination skills with high attention to detail.
• Ability to work flexible shifts, including evenings, based on business needs.
• Excellent communication skills in both Arabic and English.
• Proficiency in Microsoft Excel and Google Sheets.

Benefits

• Market-competitive salary
• An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.
• An environment that encourages you to take ownership and produce excellent outcomes every day.
• Health benefits and life insurance
• Hybrid work model
• Monthly codes to commute freely

Company Culture

Jeeny is an equal opportunity employer. We are committed to providing a workplace where all spects of employment are solely based on merit. We value diversity and absolutely do not discriminate in any form based on race, colour, ethnicity, nationality, religion, gender, age, or mental or physical disability.