HR Onboarding and Facilities Management Lead

At SIHAMCO, we create exceptional hospitality, entertainment, and lifestyle destinations that bring people together. Operating landmark venues and experiences across Saudi Arabia, we recruit talent from around the world and pride ourselves on delivering a first-class employee experience from the moment an offer is accepted.

As our team continues to grow, we are looking for an organised, people-focused HR Onboarding Specialist to ensure every new employee arrives, settles in, and begins their journey with SIHAMCO smoothly and professionally.

Position Summary

The HR Onboarding & Facilities Manager is responsible for managing the complete employee arrival and onboarding journey. This role coordinates with Recruitment, HR, Operations, and Facilities to ensure every new hire is legally compliant, fully inducted, comfortably accommodated, and equipped to succeed from day one.

The successful candidate will oversee onboarding administration, immigration documentation, accommodation readiness, orientation programmes, transport arrangements, employee welfare, and facility coordination while delivering an exceptional employee experience.

Key Responsibilities

Employee Onboarding

• Manage the end-to-end onboarding process for all new employees.
• Prepare onboarding schedules before employee arrival.
• Coordinate pre-arrival communication with new hires.
• Ensure employment contracts and HR documentation are completed.
• Create employee personnel files and maintain HR records.
• Verify all required documentation before commencement.

Immigration & Compliance

• Coordinate with the PRO regarding:
• Work visas
• Iqama processing
• Medical examinations
• Fingerprinting
• Government registrations
• Track immigration milestones.
• Monitor expiry dates for visas, Iqamas and other legal documentation.
• Maintain accurate compliance records and reports.

Employee Arrival Experience

• Coordinate airport arrivals where required.
• Arrange transportation to accommodation.
• Ensure accommodation is prepared before employee arrival.
• Issue welcome packs.
• Assist employees with settling into Saudi Arabia.
• Act as the primary point of contact during the first weeks of employment.

Orientation & Induction

• Deliver engaging company orientation sessions.
• Introduce employees to SIHAMCO's culture, values and standards.
• Coordinate departmental inductions.
• Schedule mandatory compliance and safety training.
• Ensure completion of all onboarding checklists.

Accommodation & Facilities

• Manage employee accommodation allocations.
• Coordinate room assignments.
• Liaise with accommodation providers.
• Resolve accommodation-related issues.
• Monitor accommodation standards and maintenance requirements.
• Coordinate furniture, utilities and employee living requirements.
• Maintain accommodation occupancy records.

Employee Services

• Coordinate:
• ID cards
• Uniforms
• IT equipment
• Mobile phones
• Access cards
• Locker assignments
• Ensure all required resources are available before the employee's first working day.

Employee Welfare

• Support employees during relocation and settlement.
• Assist international employees with adapting to Saudi Arabia.
• Respond to employee queries regarding accommodation, transportation and company policies.
• Escalate welfare concerns where necessary.
• Build positive relationships across the workforce.

Facilities Coordination

• Liaise with Facilities regarding:
• Maintenance requests
• Cleaning
• Accommodation readiness
• Office preparation
• New employee workspace setup
• Ensure onboarding spaces and employee facilities are maintained to company standards.

HR Administration

• Maintain onboarding records within the HRIS.
• Produce onboarding reports and dashboards.
• Monitor onboarding KPIs.
• Maintain confidential employee records.
• Ensure documentation complies with company policies and labour legislation.

Requirements

• Relevant Bachelor's Degree
• 3 years' experience in HR Operations, Employee Relations, Onboarding, Facilities Management.
• Experience within hospitality, entertainment or large multi-site operations.
• Experience supporting international recruitment and employee relocation.
• Experience working with accommodation management is advantageous.

About The Group:

SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019. 

At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.

Crafting a Homegrown Legacy

All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.

Our Signature Brands

Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally. 

Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion. 

We Are Only Getting Started!

Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride. 

People First

Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.

Benefits

At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:

• Competitive salary packages – aligned with market standards and experience
• Visa (1 year temp) & Flights into the country for non-citizens
• Accommodation
• Transportation Allowance
• Career development & Internal promotions – grow with us across departments and seasons
• Creative & collaborative work culture – built on passion, innovation, and attention to detail
• Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment
• Experience working on premium events within The Groves, Riyadh Season
• Cultural diversity – join a team of passionate professionals from around the world

Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.