Social Media Monitoring Executive

CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.

Role Overview
We are looking for a Social Media Monitoring Executive to join our team at CARMA!

In this role, you'll monitor social media platforms, identify relevant news and content, and ensure accurate and timely data collection based on client requirements.

If you have strong research skills, an eye for detail, and an interest in social media and digital trends, we'd love to hear from you!

Fresh graduates are welcome to apply!

Role & Responsibilities
-Monitor and track news, mentions, and relevant content across various social media platforms based on client requirements.

-Identify, collect, and categorize relevant social media coverage.

-Develop and refine search queries to ensure accurate and effective data collection.

-Upload relevant media coverage to CARMA’s platform in a timely and organized manner.

-Review and verify collected data to ensure accuracy, relevance, and quality.

-Prepare and maintain accurate data sheets based on client needs.

-Conduct research on social media influencers and contribute to database updates.

-Use social media monitoring tools, including Talkwalker, to track and collect relevant content.

-Stay updated on social media trends, platforms, and monitoring tools to improve efficiency.

-Collaborate with team members to ensure tasks are completed accurately and on time.

Requirements

• Bachelor's degree in Journalism, Mass Communication, Marketing, Public Relations, or any related field.
• Fresh graduates are welcome to apply! Previous experience in social media monitoring or research is a plus.
• Excellent command of English and Arabic, both written and spoken.
• Good understanding of social media platforms, including Facebook, Instagram, LinkedIn, YouTube, and X (Twitter).
• Strong research and analytical skills.
• Excellent attention to detail and accuracy.
• Good knowledge of Microsoft Office applications.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Flexibility to work rotational shifts, including weekends and night shifts.