Reporting Officer

CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.

We are looking for Reporting Officers to be based in our Offices in Beirut or in Cairo. The Reporting Officer will handle day-to-day client requests, producing analysis and ad hoc reports using CARMA's in-house AI tools. The role acts as an analyst, working with data to deliver accurate, timely reports while supporting fellow team members.

Roles and Responsibilities

• Handle day-to-day report requests from clients, ensuring they are understood correctly and delivered on time
• Produce analysis reports, ER and ad hoc reports in line with client requirements and CARMA's quality standards
• Use CARMA's in-house AI tools to support and speed up report production
• Analyze data to generate accurate, relevant, and well-structured reports
• Support and collaborate with fellow Reporting Officers, sharing workload and knowledge as needed

Requirements

•  1 to 3 years of experience in data analysis, reporting or a similar analyst role
• Bachelor’s degree in business, statistics, economics, information systems or a related field
• Strong data analysis skills, with the ability to turn raw data into accurate, well-structured reports
• Advanced Excel skills (pivot tables, lookups, formulas, data cleaning)
• Experience producing analysis or ad hoc reports for internal or external clients
• Good written communication skills and reporting skills in English and Arabic
• Ability to understand client requirements and deliver under daily and weekly deadlines
• Good time management, with the ability to handle several requests at once
• Team-oriented, collaborative approach
• Hands-on experience using AI tools (such as ChatGPT, Copilot or similar) for analysis or reporting Experience with BI or visualization tools such as Power BI or Tableau
• Experience with ER reports or similar client-facing reporting formats Background in research, media monitoring, market research or consulting is a plus.

Benefits

• Work with a diverse, global team on impactful projects
• Opportunities for career growth, internal mobility, and international exposure
• Access to learning and development programs.
• Flexible working arrangements and a supportive work environment
• Exposure to cutting-edge technologies and innovative solutions