Conversion Rate Optimization (CRO) Internship

About Us

We are a specialized growth agency focused on converting traffic into revenue. We don’t guess we test. We help e-commerce brands in the MENA region scale their businesses using data driven strategies, behavioral psychology, and rigorous A/B testing.

We are looking for a curious, data-obsessed Intern CRO Specialist to join our team. In this role, you won't just look at numbers; you will actively investigate why users behave the way they do and help find solutions to improve their experience across the entire customer journey.

Role Overview

As an Intern CRO Specialist, you will support the growth team in analyzing user behavior, identifying friction points on client websites, and setting up experiments. This hands-on role is designed to develop your skills in UX research, web analytics, and A/B testing under the direct mentorship of senior experts.

We are a specialized growth agency focused on converting traffic into revenue. We don’t guess we test. We help e-commerce brands in the MENA region scale their businesses using data driven strategies, behavioral psychology, and rigorous A/B testing.

We are looking for a curious, data-obsessed Intern CRO Specialist to join our team. In this role, you won't just look at numbers; you will actively investigate why users behave the way they do and help find solutions to improve their experience across the entire customer journey.

Role Overview

As an Intern CRO Specialist, you will support the growth team in analyzing user behavior, identifying friction points on client websites, and setting up experiments. This hands-on role is designed to develop your skills in UX research, web analytics, and A/B testing under the direct mentorship of senior experts.

Key Responsibilities

Audit & Research

• Conduct heuristic evaluations on full websites (Home, Category, Product Pages) and checkout flows to identify user friction and UX bottlenecks.
• Analyze user behavior using heatmaps, scroll maps, and session recordings (using tools like Microsoft Clarity or Hotjar).
• Perform "Message Match" audits to ensure that digital ad copy aligns seamlessly with landing page content.
  

Data Analysis

• Analyze conversion funnels in Google Analytics 4 (GA4) to pinpoint where users drop off and identify underperforming audience segments.
• Gather and synthesize qualitative data from customer surveys, feedback forms, and reviews to understand the motivation behind user actions.

Prioritization & A/B Testing

• Assist in prioritizing test ideas using scoring frameworks (e.g., ICE or PIE) to focus on high-impact opportunities.
• Support the team in formulating strong, data-backed hypotheses for A/B tests.
• Assist in setting up, launching, and QA-ing A/B tests using tools like VWO, FigPii, Google Tag Manager, or similar platforms.
• Monitor live tests to ensure data accuracy and track statistical significance.

Reporting & Communication

• Assist in creating clear, actionable reports summarizing audit findings and test results.
• Help translate complex quantitative and qualitative data into simple, digestible insights for clients.

Requirements

• Education & Background: Recent graduate or final-year student in Marketing, Business Administration, UX/UI Design, Computer Science, or a related field. (No previous professional experience is required).
• Analytical Mindset: Comfortable working with numbers and spreadsheets (Excel / Google Sheets). You have a passion for finding patterns and solving problems.
• Basic Knowledge: Familiarity with the concepts of Google Analytics, UX research, or heatmap tools (Clarity/Hotjar) through academic projects, online courses, or self-study is a strong plus.
• Basic Technical Skills: A basic understanding of HTML & CSS (e.g., knowing how to inspect an element in a browser or change a button style) is highly preferred.
• Soft Skills: High intellectual curiosity, strong attention to detail, and a desire to learn behavioral psychology and optimization methodologies.
• Language: Good command of written and spoken English.

Benefits

• Hybrid working environment 
• Great learning opportunities and mentorship
• A supportive and friendly team dedicated to your growth
• Opportunities for career advancement
• Paid Internship: Gain valuable experience while earning a stipend.
• Learning Opportunities: Work closely with top managers and industry experts to enhance your skills.
• Motivating Work Environment: Join a dynamic workplace that fosters motivation and creativity.
• Multinational Company: Experience working in a diverse and global setting.
• Post-Internship Employment: Potential eligibility for full-time positions with us after the internship period.
• Career Preparation: Help you transition smoothly into the job market.
• Job Placement Support: Benefit from our network and recommendations for positions in leading companies.